Community Management

We develop and manage your product’s social stance by constantly introducing fresh and relevant media content to engage your audience and support loyal users. We carefully monitor the engagement and competitive activity to ensure a timely reaction to user feedback.

Untimely reaction to user feedback is the main reason for negative app reviews. It is in your best interest to make sure that all user feedback is positive feedback.
SocialJett can help monitor your media environment, track user feedback and ensure a timely response.

Strategies used:

Developing and managing your product community
Monitoring the media and competition to react in a timely fashion
Showcasing your content updates to suit market demands
Increasing customer retention and loyalty
Leveraging user feedback analysis and customer support to boost reputation